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1.
DRIVING LICENCE
Clients must personally
insure that they are the holders of a valid signed current
driving licence, which must be produced at the first lesson
and will be regularly checked by the driving instructor.
Clients must inform the driving instructor if they receive
any endorsements on their driving licence during the time
they are receiving tuition.
Clients
must inform their driving instructor of any disabilities
they have which might affect their ability to drive.
2.
APPOINTMENT CARD
An ASM appointment card
will be issued either prior to or on the first lesson,
all clients are advised to keep the card with them during
lessons to enable an accurate record of training and to
aid in future booking of lessons at the end of a lesson.
3.
CLIENT WELL BEING
In the interest of comfort
and safety, clients are advised to wear suitable footwear
and comfortable clothing which does not restrict any movement,
please ask your instructor for any advise you may require.
4.
TUITION FEES
Payment for pay
as you go lessons should be made by cash or cheque to
the instructor, multiple lessons should be made a the
office. A driving lesson is defined as lasting 60 minutes.
All accounts must be cleared before proceeding on an official
driving test.
5. POSTPONEMENT
OF A LESSON BY A DRIVING SCHOOL
a. If
by reason of a vehicle failure or emergency a lesson has
been postponed at short notice, an alternative appointment
shall be made with mutual consent. Should postponement
be a driving test, the school shall be responsible to
the pupil for the fee of the next test if it cannot be
cancelled within the required time (see
paragraph 7), regardless of the client's continuation
of lessons with the school. Clients should appreciate
that it may not always be possible to notify cancellation
if a breakdown occurs on the way to a lesson.
b.
Driving tests take priority over
lessons, therefore, a lesson already booked may sometimes
have to be cancelled or postponed if the school receives
short notice of a driving test.
c.
Except provided for in a) above,
the school will where possible give notice of rearrangement
or postponement of a lesson within the same time limit
as the school imposes upon a pupil postponing or cancelling
a lesson.
d. If
circumstances arise that a change of instructor becomes
necessary, the pupil shall have the right to
decline and also the right to discontinue lessons with
the school.
6. POSTPONEMENTS OR CANCELLATION
OF LESSONS BY CLIENTS
a. At
least of 48 hours notice of postponement or cancellation
of a lesson is required please note that Saturdays, Sundays
and Public Holidays are not counted as working days. Late
cancellations will be charged for as specified in the
fees section.
b.
Such notice to the school (in writing, by telephone or
by fax) shall be deemed to have been served on the day
that the communication is received at the schools premises,
where it will be timed and recorded.
7 POSTPONEMENTS OR CANCELLATION OF A TEST
a. The
attention of clients is drawn to the fact that a statutory
period of notice is required under government regulations
for the cancellation or postponement of a test.
b.
If possible the pupil will be advised in good time of
the advisability of cancelling a test. The school/ instructor
cannot be responsible for the loss of the test fee if
the pupil fails to immediately notify the test booking
office. The address and telephone number is given on the
test appointment document.
c.
The instructor cannot be held responsible
for any postponement or cancellation of a test by the
testing authority - at whatever notice.
8.
SCHOOL/INSTRUCTOR GUARANTEE
a. The
school/Instructor guarantees that only legally authorised
instructors will give tuition.
b.
Instructors official authorising documents will be displayed
on the windscreen of the car and may be inspected freely
at any time.
c.
Clients may be accompanied on their lesson by a supervising
examiner, whose job is to ensure that the tuition given
meets the required standard. This is a legal requirement
and is in the public interest.
d.
If an authorised trainee instructor is used, a pupil may
expect a senior supervising instructor present during
some of the lessons.
9.
THE DRIVING TEST
a. Your
instructor will advise the appropriate time to make an
application for a driving test. The advice will be based
on the client's progress to date. It does NOT imply that
the necessary standard has been reached or that it will
for certain be reached by the appointed test date. The
school/instructor will not hesitate to advise, where necessary,
the postponement of the test. This condition is intended
to save the pupil expense, unnecessary failure and the
consequent delay in waiting for another test and obtaining
a full licence.
b.
The school/instructor reserves the
right to withhold the use of the school car for the test
or lesson, if in the opinion of the instructor the client
is:
Not at driving test standard
Medically unfit (including eyesight)
Under the influence of drugs or alcohol
Is not properly licensed to drive
Consistently fails to keep, or is late for appointments
Falls into arrears over payment
If for any other reason, the instructor considers the
client will be unsafe to handle a motor vehicle.
c.
Clients may be accompanied on the test by a supervising
examiner, whose job is to ensure that official standards
of testing are observed by examiners. This is a legal
requirement and is in the public interest.
d.
You are reminded that when you go to take your driving
test you must take the required documents. Failure to
comply with this regulation will mean the examiner will
have to cancel your test; you will forfeit your test fee
and have to apply for a new test date.
e.
In the event of the test appointment being sent to the
client, they are required to notify the school/ instructor
as soon as possible, of the date and time of the test
and show the document to their instructor on their next
lesson. The school/instructor cannot accept any responsibility
for booking an incorrect time or date of a test unless
the appointment document is produced. If the appointment
is sent to the school/instructor, then an undertaking
is given to show the client the document on the next lesson
or notify them as soon as possible. The document will
be handed to the client on request.
10.
INSURANCE
a. School
cars are fully insured for tuition and driving tests.
The insurance certificate is available for inspection.
b.
No
liability of any kind can be accepted by the school/instructor
for the loss of, or damage to any property belonging to,
or in the possession of the client.
11.
LEGAL LIABILITY
a. Clients
should be aware that their instructors primary objective
is to promote road safety and in doing so he/she will
have to issue instructions which the clients must be prepared
to carry out without undue argument.
b.
The
instructor will make every effort to train you to the
highest standard but can in no way be held liable for
any errors you commit whilst driving and unaccompanied
by your instructor either before or after a test pass.
12.
COMPLAINTS
a. If
you are unhappy with any aspect of your tuition you should
notify your instructor without delay and no later than
seven days from the date on which the cause of complaint
arose. Every effort will be made by the school/instructor
to satisfactorily deal with the complaint; these terms
of business and the code of practice for approved driving
instructors form the basis for negotiations.
b. Should
any dispute be unresolved mutually then the client has
the right to refer the matter to: DSA. http://www.dsa.gov.uk/
13.PROMOTIONAL
OFFERS
Conditions
apply*
a.
Current promotional offers cannot be taken in conjunction
with any other a.s.m. offer.
b.
New Driver Introductory offer can only be taken by students
with NO previous driving experience.
By
booking lessons with ASM you are agreeing to these terms.
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